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DEFINITIONS
 

Company

Morabitox s.ro. Registration number: 17729769, Office address: Nademlejnská 600/1, Hloubětín, 198 00 Praha 9, CZ, Registration address: Nademlejnská 600/1, Hloubětín, 198 00 Praha 9, CZ

License(s)

Czech Republic FAU

Website Platform

A website that is operated by the Company and available at https://morabitox.com

Platform

Collective name that can refer to Wensite Plattorm

Services

Services that are being offered by the Company through the Platform

FIAT (currency)

Currency that is considered to be legal tender

Cryptocurrency

A cryptocurrency is a form of digital currency that is generated and controlled using sophisticated cryptographic methods. It operates independently of any central authority and does not hold the status of being recognized as official money.

Funds

Can refer to both the FIAT (currency) and Cryptocurrency

Morabitox

Collective name that can refer to both the Platform and the Company

Customer Agreement

This Agreement

Customer

A customer who is at least 18 years old and has carefully reviewed and accepted the Customer Agreement of Morabitox can avail themselves of the company's services offered through its Website Plattorms.

KYC or Due Diligence

Morabitox requires customers to provide certain documents to verify their identity and adhere to relevant legal requirements. These documents are necessary to confirm the customer's identity and ensure compliance with applicable laws.

GDPR  

General Data Protection Regulation. It refers to the Regulation (EU) 2016/679 of the European Parliamet  and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing  of personal data and on the free movement of such data, and repealing Directive 95/46/EC.        

1. INTRODUCTION
This agreement constitutes a legally binding contract between the Company and its customers.
The customer acknowledges having thoroughly read and comprehended the entirety of this agreement and agrees to all the provisions stated herein prior to utilizing the services.

2. SCOPE OF THE AGREEMENT
2.1. This agreement outlines the terms and conditions governing the provision of services on the platform.
2.2. By creating an account with the Company, the customer provides consent and confirms understanding of this agreement, agreeing to be bound by its terms and conditions.

3. GENERAL CONDITIONS
3.1. Customer Account and Compliance with Applicable Laws
3.2. Customer may only open one Account with the Company, provided that it is legally permissible in the Customer's country of residence.
3.3. By opening an Account, the Customer represents and warrants to the Company that such action does not contravene any laws or regulations applicable to the Customer.
3.4. The Customer is responsible for ensuring that the information provided during the registration process or subsequently is accurate, truthful, and up-to-date. Any changes to this information must be promptly notified to the Company within two weeks. As part of the Company's Anti-Money Laundering (AML) and Countering the Financing of Terrorism (CFT) obligations and internal procedures, the Company may request the Customer to confirm the accuracy of their information or provide supporting documents.
3.5. The Company reserves the right to conduct necessary checks related to money laundering, terrorism financing, fraud, or other illicit activities before authorizing any Services. In such cases, the Company may request additional verification documents from the Customer in accordance with the Company's defined terms.
3.6. The Company neither accepts nor disburses funds in cash. All transactions between the Customer and the Company must be conducted through wire transfer, which allow for verification of the identities of both the sending and receiving parties, as deemed appropriate at the sole discretion of the Company.
3.7. The Company does not accept transactions from third parties for the benefit of the Customer unless otherwise agreed in writing between the parties. Additionally, the Company will not withdraw any funds from the Customer's Account for the benefit of a third party unless explicitly authorized or demonstrated as per the ownership rights.
3.8. The Customer bears full responsibility for all activities conducted through their Account. Any unauthorized use of the Account or any security breaches must be immediately reported to the Company. While the Company may implement monitoring procedures to detect fraudulent activity, it is not liable for any unauthorized use of the Customer's Account. The Customer agrees to assume sole responsibility for unauthorized use and safeguarding the confidentiality of their password and Account credentials.
3.9. The Account must not be used for any illegal purposes, including but not limited to fraud and money laundering. The Company will promptly report any suspicious activity to the appropriate law enforcement agency. The Customer is strictly prohibited from using their Account to abuse, exploit, or circumvent any restrictions imposed by the Company.
3.10. If the Customer engages in or attempts to conduct any transaction in violation of the prohibitions outlined in this Agreement, the Company reserves the right to take the following actions:

  • Reverse the transaction.

  • Suspend the transaction or Customer's Account.

  • Report the transaction to the appropriate law enforcement agency.

  • Seek damages from the Customer.
 

4.ACCOUNT
4.1. The Customer is limited to having only one Account with the Company.
4.2. The Customer's Account is denominated in a currency of their choice, selected from the available options.
4.3. To utilize the Account, the Customer must first register on the Platform by providing their information. During the registration process, the Customer must accept this Agreement and possess the legal capacity to do so. Upon successful completion, the Customer will receive registration data for their new Account. Detailed information will be sent to the Customer's registered email and displayed on their Account screen.
4.4. After successfully completing the registration and identity verification steps for your Account, you will gain access to the Platform. Here, you have access to an assortment of services, such as exchange services between virtual currencies and fiat currencies.
4.5. The Customer has the option to suspend their Account at any time by contacting Customer Support. The Company may request additional verification documents from the Customer for anti-money laundering (AML)/countering the financing of terrorism (CFT) and anti-fraud purposes. Any inquiries can be directed to [email protected].
4.6. Depending on the chosen payment instruments and available options in the Customer's country of residence, various deposit and transaction methods may be presented. The Company does not guarantee the availability of any specific deposit method and reserves the right to make changes or discontinue certain methods at any time. The Company may utilize third-party providers for payment processing as deemed necessary.
4.7. Depending on the chosen deposit method and payment instrument, the Customer may need to provide additional information or complete specific activities to ensure proper authorization of the deposit transaction, as reasonably required by the Company.
4.8. The Customer must not deposit funds through a Bank Account if they are not the named holder of the account associated with that Payment Service Provider.
4.9. Depending on the chosen transaction method, transactions may be subject to transaction fees and currency conversion fees imposed by Customer’s banks.
4.10. Authorization with the Customer's login and password information may be required for transferring funds.
4.11. The Customer is required to fill out the relevant transfer form when initiating a fund transfer.
4.12. Currency conversion is carried out at the currency exchange rate specified on the Platform.
4.13. The Company does not guarantee the availability of any specific withdrawal/payment method and reserves the right to make changes to or discontinue a particular method at any time, as long as at least one withdrawal/payment method remains available to the Customer. In cases where the withdrawal payment is processed through an external Payment Service Provider (such as a bank where the Customer has an account), the Company will not be responsible for the transaction payment once it has been processed by the Company.
4.14. For security purposes, withdrawals or deposits from bank accounts will only be possible if the account details belongs to the Customer.
4.15. There is a minimum amount for each deposit request. Morabitox s.r.o. (morabitox.com) minimum deposit is 10 euro for exchanging fiat to crypto for card transactions.
4.16. Withdrawals and transactions may have additional limitations imposed by the banks in accordance with security and legal requirements. When a customer purchases or exchanges virtual currency:

  • Morabitox applies diligence measures based on the customer's risk level.
  • For customers with an aggregated turnover exceeding 15,000 EUR per year, Morabitox implements stricter due diligence requirements, such as requesting a recent bank statement to confirm the corresponding amount.
  • For customers who have conducted multiple transactions with an aggregated turnover exceeding 15,000 EUR per life cycle, irrespective of the time difference between individual transactions, Morabitox applies stricter due diligence requirements.
  • If Morabitox suspects that a customer is involved in money laundering or terrorist financing, regardless of the aggregated turnover, the company will implement stricter due diligence measures.

4.17. The customer is prohibited from making a withdrawal/payment to an account held with other payment service providers if they are not the named account holder. Violation of this requirement may be considered a suspicious transaction according to the Company's AML/CFT Policy and handled in accordance with the relevant procedures.
4.18. The customer is responsible for ensuring that the payment information provided during the withdrawal of funds is accurate and complete. The Company will not be held liable for funds withdrawn and sent to the wrong payment institution due to incorrect payment information provided by the customer.
4.19. The Company retains the right to conduct essential checks related to money laundering, terrorism financing, fraud, or other illicit activities before approving any withdrawal of the Customer's funds. To facilitate these checks, the Company may request the Customer to provide additional verification documents, including but not limited to the source of the Customer's funds, according to the terms specified by the Company

5. COMMISIONS

5.1. The Company reserves the right to modify its charges, costs, expenses, and fees without prior notification. The Customer is responsible for paying these charges, costs, expenses, and fees as they arise or as determined by the Company at its sole discretion. The Customer hereby authorizes the Company to deduct the amount of any such charges, costs, expenses, and fees from their Account.

5.2. Commissions may also be affected by the exchange rate applicable at the time of the transaction. The exchange rate from 0.5% till 15% is determined based on market conditions and may vary. You agree to the exchange rate provided at the time of the transaction and acknowledge that it may impact the total amount of commissions charged.

5.3. We may apply a fee for every Order we process for you.

6. CANCELLATIONS AND REFUNDS

6.1. The customer acknowledges and agrees that once transactions are finalized, they are non-refundable. The customer also understands and accepts that Morabitox bears no responsibility for any consequences or losses resulting from the execution of an order.

6.2. Cancellation of an initiated order or service request is only feasible before Morabitox processes the transaction. The refund amount will be determined using the exchange rate applicable at the time of the transaction.

7. THE COMPANY'S RIGHTS AND OBLIGATIONS
7.1. The Customer acknowledges that the Company possesses the following rights:
7.1.1. The authority to reject, cancel, delete, or modify any exchange or transaction initiated by the Customer.
7.1.2. The ability to temporarily suspend the Customer's Account.
7.1.3. The power to rectify any Customer transactions deemed necessary by the Company to ensure the proper provision of Services under this Agreement.
7.1.4. The discretion to restrict access, impose limitations, suspend, terminate, or cancel the use of the Platform either universally or for specific Funds, transactions, or Customers. Additionally, the Company may cease the transmission of any or all information.
7.1.5. The Company reserves the right to refuse the facilitation or continuation of any transaction and to deny access to the Platform at its sole discretion, based on any of the following circumstances:

  • A complete or partial failure of the Platform, including technology failure or any communication systems associated with the Platform, making it impractical to use the Platform.

  • Breach of Platform security measures.

7.2. To enhance the Company's efforts in combating money laundering and counter-terrorism financing (AML/CTF), and without diminishing the Company's aforementioned rights, the Company has the discretion to temporarily suspend a Customer's Account and prohibit certain activities, including but not limited to withdrawals, for the duration of an internal investigation.
This action may be taken if the Company reasonably suspects that the Customer's activity:
(I) does not comply with the Company's provided Services and the terms of this Agreement, and/or
(II) is fraudulent, and/or
(III) violates the law, this Agreement, or the Company's Anti-Money Laundering and Counter-Terrorism Policies.
7.3. In order to provide real-time prices that reflect speculative price fluctuations, the Company may rely on available prices that may later be determined to be incorrect. In such cases, the Company reserves the right to cancel or adjust transactions on the Customer's Account. However, the Company will do so within a reasonable timeframe and provide the Customer with a comprehensive explanation of the actions taken.
7.4. The Company retains full control over and the right to modify the functionality, configurations, and content of its Platform at its sole discretion.
7.5. The availability of the Company's Platform for specific financial instruments or transactions at any given time or location is subject to the Company's discretion.
7.6. The Company reserves the right to provide the Platform and process exchange transactions at its sole and absolute discretion.
7.7. In the event of a dispute, the Company reserves the right to seek advice, investigation, expertise, or analysis from third parties, including on a fee-paid basis. The Company may pass on such costs to the Customer in accordance with the provisions of this Agreement.
7.8. While the Company will make every effort to execute the Customer's transactions and exchange orders, the Customer acknowledges that the Company cannot guarantee the execution of their orders or requests. The Customer agrees not to hold the Company liable for any failures in the execution process.

8. CUSTOMER REPRESENTATIONS, WARRANTIES AND AUTHORISATIONS
8.1. The Customer makes the following representations, warranties, and authorizations:

  • The Customer is mentally sound, of legal age, and legally competent.

  • No individual other than the Customer has or will have any interest in or access to the Customer's Account.

  • Despite any future determination to the contrary, the Customer is suitable to enter into this Agreement.

  • All information provided during the Account opening process is true, accurate, and complete as of the current date. The Customer agrees to promptly inform the Company of any changes to such information.

8.2. The Customer explicitly confirms and acknowledges their consent to waive the confidentiality of all communications related to disputes, legal proceedings, or public statements between the parties, including their outcomes, such as court or other dispute resolution decisions. The Customer also agrees that the Company may disclose the contents of such communications at its sole discretion, in compliance with the provisions of the GDPR.
8.3. The Customer represents and warrants that they will immediately notify the Company of any detected errors on the Platform, Account, or Services that may impact the Customer's interests. The Customer agrees to refrain from further actions with the systems, except for those necessary to prevent losses to the Customer. The Customer acknowledges that they will not exploit any system errors for personal gain. Violation of these provisions empowers the Company to exercise its rights concerning the Customer's obligations for indemnification as specified in this Agreement. It may also result in the termination or suspension of the Customer's right to use the Services.
8.4. If an unauthorized or incorrectly executed transaction occurs due to an error by the Customer, the Customer must notify the Company within one day of the transaction date.
The Customer will be solely responsible for any losses arising from the specified transaction in the following cases:
(I) the unauthorized transaction resulted from the Customer's failure to keep the Account credentials secure
(II) the Customer fails to dispute and notify the Company of the unauthorized or incorrectly executed transaction within one day of the transaction date.
8.5. The Customer guarantees that the financial information provided to the Company during the Account opening accurately reflects their current financial situation.
8.6. The Customer acknowledges that they do not have any separate agreement with a Company employee or agent concerning the Services in their Account, including any agreement to guarantee profits or limit losses. The Customer understands that they are obligated to promptly inform the Company's Compliance Officer in writing of any such agreement. Furthermore, the Customer understands that any representations made by others regarding their Account that contradict the statements received from the Company must be immediately reported in writing to the Company's Compliance Officer. The Customer understands that they must authorize each transaction before its execution, unless they have delegated discretion to another party by signing the Company's Limited Transaction/Exchange Authorization. Any disputed transactions must be reported to the Company's Compliance Officer in accordance with the notification requirements outlined in this Agreement. The Customer agrees to indemnify and hold the Company harmless from any damages or liability resulting from their failure to promptly notify the Company's Compliance Officer of the mentioned occurrences.
8.7. The Customer agrees to promptly reimburse the Company for all damages, costs, and expenses, including legal fees, incurred by the Company in enforcing any provisions of this Agreement or any other agreements between the Company and the Customer. To the extent permitted by law, the Company reserves the right to offset any damages or amounts owed by the Customer to the Company for breaching this Agreement or any other obligations under this Agreement against funds in the Customer's Account held by the Company.
8.8. The Customer acknowledges their responsibility to stay informed about regulatory changes in their country of residence and to understand the applicable rules governing their use of the Platform.
8.9. The Customer is solely responsible for calculating and reporting their activities to the relevant tax authorities, if required.

9. NO FINANCIAL ADVISE
9.1. The Company, at its discretion, may occasionally offer the Customer information regarding practical aspects of buying, selling, or exchanging cryptocurrencies.
9.2. Regardless of any information provided by the Company, the Customer acknowledges and agrees that they engage in each exchange or transaction voluntarily and without relying on any information provided by the Company. The Customer accepts that such transactions are undertaken at their own risk and cannot depend on the Company for advice regarding the timing or terms of any exchange or transaction.
9.3. The Customer recognizes and agrees that exchange rates fluctuate regularly and can be influenced by factors and events beyond the control of both the Customer and the Company.

10. LIQUIDATION OF ACCOUNT
10.1. In the event of any of the following circumstances:
(a)  the Customer's death or legal declaration of incompetence;
(b)  the filing of bankruptcy or insolvency proceedings by or against the Customer;
(c)  the attachment of the Customer's Accounts held by the Company;
(d)  insufficient funds or inadequate collateral provided by the Customer to secure the Account;
(e)  the Customer's failure to provide requested information as per this Agreement; or
(f) any other circumstances deemed necessary by the Company for its protection, the Company, at its sole discretion, may take one or more of the following actions:

  • fulfill any obligations the Customer has to the Company using the Customer's Funds or property held by the Company or its affiliates;

  • sell or purchase the Customer's Funds or other property held on their behalf;

  • cancel any outstanding orders, contracts, or commitments made to the Customer.


11. RESTRICTED JURISDICTIONS
11.1. The Company does not offer its Services to individuals residing in countries that have been identified by the FAU as high-risk or non-cooperative jurisdictions with significant deficiencies in anti-money laundering and counter-terrorism financing measures.
11.2. The complete list of restricted countries can be found in the Company's comprehensive Anti-Money Laundering policy.
11.3. The Company does not accept transfers to/from an Account held at a bank or payment institution incorporated in the USA, its territories or possessions, or in countries identified by the FAU as high-risk or non-cooperative jurisdictions. If the Company becomes aware or suspects, or has reasonable grounds to believe, that a Customer has become a resident of a country not served by the Company, the Company will promptly close all open positions and suspend the relevant Account.

12. GEOBLOCKER POLICY
At Morabitox s.r.o., we prioritize the security and compliance of our crypto exchange platform. In alignment with these principles, we have implemented a Geoblocker Policy designed to enhance the protective measures surrounding our systems and services.
The Morabitox Geoblocker Policy outlines the specific countries and territories from which access to our platform is restricted. This deliberate approach is a proactive step towards safeguarding our operations, ensuring the integrity of our services, and aligning with global regulatory standards.
This policy serves as a comprehensive guide to the geographical restrictions we have put in place, providing transparency regarding the regions from which access is limited. Regularly reviewed and updated by our dedicated IT department, the Geoblocker Policy reflects our commitment to staying abreast of global developments and adjusting our security measures accordingly.
Please see full Geoblocker Policy and list of prohibitted IP Juridictions.

13. VIRTUAL IBAN ON MORABITOX PLATFORM
13.1. 
Morabitox presents an opportunity to enhance your cryptocurrency purchasing experience by enabling transactions in Euro via SEPA bank transfers using a special IBAN account with your name as the beneficiary. This unique IBAN is referred to as a Virtual IBAN. It's important to note that Morabitox is not a financial institution, bank, or EMI, and this IBAN can only receive transactions from the specified sender, matching the beneficiary name.  
13.2. Customers have the option to utilize a Virtual IBAN alongside traditional banking details for processing fiat funds through their Morabitox account, if such details are available. It's important to note that obtaining a Virtual IBAN does not entail acquiring a standard account in an Electronic Money Institution or a Bank, Virtual IBAN functionality differs from that of a typical bank account. When placing orders on our platform, customers can execute cryptocurrency transactions via SEPA bank transfers to the specified Virtual IBAN account provided in the payment details section.  
13.3. It's crucial to understand that revealing these banking details does not result in the establishment of a regular bank account accessible to the client through any banking or electronic money institution.  
13.4. Customers are responsible for ensuring that payments originate exclusively from accounts for which they are the registered beneficial owners, Morabitox does not accept payments made by unauthorized third parties on behalf of the customer.  
13.5. When customers use Virtual IBANs, they are expressly acknowledging and consenting to these conditions. 

14. LIMITATION OF LIABILITY AND INDEMNIFICATION
14.1. Under no circumstances shall the Company (or its licensors, agents, suppliers, resellers, service providers, or any other subscribers or suppliers) be held liable to the Customer or any third party for any direct, special, indirect, incidental, consequential, exemplary, or punitive damages. These damages may include, but are not limited to, loss of profits, loss of business, loss of opportunity, loss of reputation, loss of information, business interruption, loss of revenue, or loss of goodwill. Such damages may arise from the Customer's use of the Company's Services and the Platform, or from any materials available on the Platform, or from the Customer's failure to fully comprehend the nature of cryptocurrencies, their derivatives, or the market for such currencies and derivatives.
14.2. The Company shall not be held responsible for any disruption or impairment of the Platform or the Services, or for disruptions or impairments of intermediary services that the Company relies on to fulfill its obligations, as long as such disruption or impairment is caused by abnormal or unforeseeable circumstances beyond the Company's reasonable control or the control of the intermediary involved.
14.3. The Company shall not be held liable to the Customer for any claims, losses, damages, costs, or expenses, including attorneys' fees, resulting directly or indirectly from events, actions, or omissions. This includes, but is not limited to, claims, losses, damages, costs, or expenses arising from civil unrest, war, insurrection, international intervention, government actions (such as exchange controls, forfeitures, nationalizations, or devaluations), natural disasters, acts of God, market conditions, inability to communicate with relevant parties, or any delay, disruption, failure, or malfunction of any transmission or communication system or computer facility, whether owned by the Company, the Customer, any market, or any settlement or clearing system.
14.4. The Company shall not be liable for the assessment or payment of any taxes, duties, or other charges that arise from the underlying transaction between the Customer and another customer of the Company.
14.5. Customer agrees, to the fullest extent allowed by applicable laws, to protect and compensate the Company in the event that any third party suffers harm due to the Customer's unlawful actions or if the Company is required to defend against any claims, including criminal actions brought by any party.
14.6. If any regulatory body determines that any part of this section of the Agreement cannot be enforced, then liability will be restricted to the maximum extent permitted by applicable law.

15. DISCLAIMER OF WARRANTIES
15.1. Unless explicitly stated otherwise in written form by the Customer, the Company's Services and Platform are provided on an "as is" and "as available" basis. The Company explicitly disclaims and the Customer waives all warranties, whether expressed or implied or statutory, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, regarding the Company's Services, Platform, and the information, content, and materials contained therein.
The Company does not guarantee that the Platform or Services, or any materials contained therein, will be uninterrupted, timely, secure, or error-free. Additionally, the Company does not make any representations or warranties regarding the quality, suitability, truth, usefulness, accuracy, or completeness of the Platform or Services, or any of the materials contained therein.
15.2. The Company disclaims any responsibility for the market and does not make any representations or warranties regarding the value of any Crypto or Fiat Currency.

16. COMMUNICATIONS, STATEMENTS AND CONFIRMATION
16.1 Communications, statements, notices, and other forms of correspondence will be sent via email to the registered email address. The Company considers these communications as transmitted and delivered to the Customer upon posting or sending, regardless of whether the Customer actually receives them or not.
16.2 Confirmation of orders and Account statements will be deemed accurate and binding on the Customer, unless the Customer objects to them immediately upon receipt and confirms the objection in writing within one day of receiving the electronic transmission.
Instead of sending exchange confirmations by regular mail, the Company will grant the Customer access to view their Account online at any time through the Internet.

17. SERVICE PROVIDERS
The Customer acknowledges and agrees that the technological facility (referred to as the Platform) and the associated software and Services may be supplied by third-party licensors external to the Company. The Company holds no responsibility, whether explicitly or implicitly, or as required by law, for ensuring non-infringement of the technological facility (the Platform), or the related software and Services provided by external third-party licensors. The Company does not guarantee that the technological facility (the Platform), and the related software and Services will operate without interruptions, be timely, secure, or error-free. Additionally, the Company does not provide any assurances regarding the quality, suitability, truth, usefulness, accuracy, or completeness of the aforementioned elements, as further specified by the Customer.

18. DISPUTE RESOLUTION

18.1. If the Customer believes that the Company has violated any provision of this Agreement due to its actions or failure to act, and a conflict arises as a result, the Customer has the right to lodge a complaint with the Company within one day of the occurrence of the grievance. The Customer can submit their complaint by sending an email to: [email protected].

18.2. The Company will review the Customer's claim or complaint and inform the Customer of its decision within 30 (thirty) days, except when legal acts or other Company binding acts related to provision of Services establish a different time limit.

19. CONFIDENTIALITY
The Company's Privacy Policy, which can be accessed on the Platform, governs privacy and data protection.

20. GOVERNING LAW AND JURISDICTION
20.1 This Agreement and the rights and responsibilities of the parties involved will be governed and enforced under the laws of the Company's jurisdiction, which is the Czech Republic. The choice of law principles will not be taken into consideration.
20.2 The Customer agrees that any civil action, arbitration, or legal proceeding arising from this Agreement or related to the Customer's Account, involving the Company, its employees, or agents, will be exclusively brought, heard, and resolved in a court located within the Company's jurisdiction. The Customer also waives the right to a trial by jury in any such action or proceeding and relinquishes the right to transfer the proceeding to any other location. The Customer is aware that no action, regardless of its form, arising from this Agreement or the transactions conducted under it, can be initiated by the Customer after more than one year has passed since the cause of action arose.
20.3 The Company may propose settling any claim through an independent third-party organization, such as an arbitration court within the Company's jurisdiction. The Customer has the option to accept or decline this venue for resolution.

21. ANTI-MONEY LAUNDERING POLICY
21.1 The Company is dedicated to offering its Customers secure and compliant Services. To achieve this goal, the Company will actively monitor transactions for any suspicious activities and, when required by law, report such activities to government authorities.
21.2 In accordance with applicable laws and contractual obligations, the Company is obligated to retain certain information and documentation. The Company explicitly reserves the right to retain such information and documentation for a minimum of five years, or longer if necessary to comply with privacy and data protection requirements. This retention requirement remains in effect even if the Customer closes their Account and ceases to use the Services. It also applies if the Customer initiates but does not complete their Account application with the Company.
21.3 In order to enhance security measures, the Company may engage third-party providers that offer information validation and Anti-Money Laundering services.
21.4 The Company has established an AML Policy, and a summary of this policy is accessible on the Platform.

22. AMENDMENTS
The Customer acknowledges and accepts that the Company has the authority to modify or alter this Agreement at its own discretion. The Company will make the amendment or updated version of the Agreement available on the Platform, along with the date of the latest update. The Customer agrees to be bound by the terms of the amendment or change either within 1 (one) business day after the Company has posted it on the Platform or upon executing any transaction on the Platform, whichever occurs first.

23. TERMINATION
23.1. This Agreement will remain in effect until terminated and can be terminated by the Customer at any time, provided that the Customer has no outstanding liabilities to the Company. The termination can be executed by sending a written notice of termination to the Company via registered email. Alternatively, the Company retains the right to terminate this Agreement at any time by sending a notice of termination to the Customer via registered email or to the Customer's Account accessible through the Platform. However, any termination of this Agreement shall not affect previously executed transactions and shall not release either party from their obligations as stipulated in this Agreement. The Customer shall still be responsible for any obligations arising from prior transactions entered into under this Agreement.
23.2. The Company reserves the right to suspend or terminate this Agreement or any of the Customer's Accounts without prior notice in the following circumstances:

  • The Customer breaches any provision of this Agreement, the respective Customer Agreement, or any other legally binding obligations between the Company and the Customer.

  • The Customer violates any applicable law or regulation concerning the use of the Company's Services, or the Company has reasonable grounds to suspect such a violation.

  • The Company has reason to believe that the Customer is engaged in fraudulent activities, money laundering, terrorism financing, or other criminal activities.

23.3. The Company may suspend the Customer's Account at any time if:

  • The Company reasonably believes that the Customer's Account has been compromised or for other security-related reasons.

  • The Company reasonably suspects that the Customer's Account has been used or is being used without the Customer's authorization or fraudulently. The Company will provide prior notification of the suspension, unless prohibited by law, or promptly notify the Customer after the suspension if prior notification is not feasible given the circumstances.


24. FORCE MAJEURE
The Company shall not be held liable for any damages arising from the delay or failure to fulfill its obligations under the Agreement in the event that such delay or failure is caused by circumstances beyond its control, including but not limited to fires, strikes, floods, power outages or failures, acts of God, acts of enemies of the state, lawful acts of public authorities, or any other events commonly recognized as force majeure.

25. COPYRIGHTS AND OTHER INTELLECTUAL PROPERTY RIGHTS
Unless explicitly stated otherwise, all copyrights and other intellectual property rights pertaining to the content and materials found on The Company's Website or provided in connection with the Services are the exclusive property of the Company. The Company grants the Customer a limited, non-exclusive, and non-transferable permission to access and use the data made available by the Company for personal or internal business purposes. However, this permission does not encompass unauthorized distribution or use, modification, or public display of any data provided by the Company. If the Customer's access to the Services is suspended or terminated by the Company, the permission granted under this provision will automatically cease.

26. AVAILABLE TRADING CRYPTO PAIRS
Explore the diverse world of crypto exchange opportunities on Morabitox with our current selection of trading pairs. Engage in key combinations like EUR/BTC and EUR/ETH. Opt for stability with EUR/USDT TRC-20 and EUR/USDT ERC-20, linking the Euro to the reliable blockchains. Seamlessly transition between major cryptocurrencies and the Euro with BTC/EUR and ETH/EUR pairs. Discover strategic possibilities with USDT TRC-20/EUR and EUR/USDT ERC-20. Morabitox offers a diverse range of trading pairs featuring well-established stable coins, providing a platform for innovation and strategic exchange.

27. SUPPORT
If the Customer has any inquiries or concerns regarding the Agreement, their rights, or obligations, they can contact the Company using the following contact details:
Company name: Morabitox s.r.o.
Registration number: 17729769
Office address: Nademlejnská 600/1, Hloubětín, 198 00, Praha 9, CZ
Email: [email protected]